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Training and handover

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During process design, Websitecraft will agree with you any process steps that are performed by your staff that relate to the website.  It may be these staff will need training to perform those steps.  For example, there could be a process to load descriptions of products for sale.

We would jointly plan the training required well before the training needs to start.  Websitecraft would design the training and deliver it in time for launch. In some projects it is possible to involve client staff in testing and that can serve to train them as well.

There may be projects in which initially Websitecraft takes on some tasks that will ultimately be its client's responsibility.  In those projects there will be a handover at some point.

Last Updated ( Friday, 30 July 2010 20:49 )